I had dish for over 10 years and once DVR's got big, and they were basically giving them to new customers, I got irked. Called a bunch of times to try to get one, but I can't remember if I actually threatened to leave. Each time they said they had to charge me for the unit.
Then AT&T u-verse ran new fiber optic lines in my neighborhood and their service was cheaper, and had the DVR. I switched immediately.
Then the Douche's from Dish called me at least 4 or 5 times to get me back with the question "what will it take to get you back"? Eff off. I gave you that option.
I LOVE u-verse. I can record 4 things at one time on one DVR!