Job Description
The Retail Sales Associates at Hampton Watercraft & Marine are responsible for everything that happens at our retail location. They are customer service representatives, merchandisers, stock clerks, cash register operators, and on many occasions tourist information representatives.
JOB REQUIREMENTS
You must be customer service driven! This means you will continually go above and beyond the call of duty to help our customers. You should be friendly, courteous, and kind. First time customers should leave our shop knowing they have just made a new, knowledgeable friend in The Hamptons.
Personal appearance should be neat and clean at all times. When possible clothing and lifestyles reflected by our shop should be reflected in your appearance. We are selling among other things surf life style apparel and boating accessories. Therefore clothing styles that are anti-apparel or anti-surf lifestyle are not appropriate.
Knowledge of our products is a must. You must know the basic product features of the products we sell and be able to differentiate between product choices. While product training will be provided, the employee should take the initiative to learn more about our products.
All Hampton Watercraft and Marine team members must be able to operate autonomously to be successful in their position. This means you must take the initiative to constantly work to improve the performance of the shop.
All team members must look forward to customer interaction over the phone and in person, not shy away from it.
JOB DUTIES
Job duties of sales associates include but are not limited to the following:
Assisting customers in our Pro-Shop/Surf Shop/Ship Store
operating the cash register
arranging/straightening/cleaning merchandise
checking in merchandise
ordering merchandise
inventory maintenance
maintaining boat displays
checking in new and used boat inventory
e-commerce sales and inventory maintenance
Face to face Selling of Paddle Boards, Kayaks and Wave Runners
Future Duties to Include :
MasterCraft Boat Sales
Boating Instruction
Wake Surf, Wake Board and Waterski Instruction
Schedule
Year Round, Full or Part Time, some Sundays and Holidays
Compensation:
Salary plus commission and benefits. Based on experience.
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