I have ridden and broke boards from many manufacturers, and all have eventually taken care of me. Either through a dealer or direct.
2 weeks ago I contacted CWB about my broken 2006 Absolute Platinum and the new 2008 showed up yesterday.
I have read some good reviews on WW about customer's positive warranty experience with CWB and now I've experienced it too. Of all the brands, CWB has the easiest and fastest replacement policy I've seen.
I'll continue to ride other brand boards, because I like to. If your #1 priority in a board is warranty, then you should consider a CWB.
I can forth that warranty service from Amanda. She took care of things fast and even hooked me up with some bindings to ride before I sent mine in so I had no down time. Awesome customer service.
now i just got a cwb and i was wondering if i have to fill somthing out in order for my warranty to be active or does it become active as soon as i purchase it?
No you shouldn't have to fill anything out, especially if you bought from a shop. There is always an option of doing so though. All boards and bindings should come with a warranty form but I have never filled one out and have never had a problem warranting a board from any company including CWB, Hyperlite, LF, and Slingshot.
I would fill out the warranty card that comes with the board and bindings and then you wouldent have anything to worry about. Do you have to, no, but why not.
i had an issue with 1 cwb boot and they fixed me up good also, took a few months though, wow, i almost forgot about that, it was so long ago. i think i spoke to amanda as well?