I am looking for names and numbers of fitters of the CTI line of knee braces in the San Jose, CA area. I am getting the run around from both the insurance company, and CTI. CTI has names but no insurance provider info (which is expected). I printed the list of providers through my insurance's website and called about a dozen looking for a fitter for the CTI knee brace and they are completely clueless. I have tried sports medicine, durable med equipment etc. I have pretty much hit a wall between the three lists I have: insurance list, sports doc list, and CTI list. Who has been fitted where? I also dont understand how this works. I called a healthnet provider for durable equipment that told me they order Don Joy stuff, but dont deal with healthnet? My insurance says it doesnt matter whether an In-network provider issued the prescription, its who I get fitted by and gives me the brace that needs to be in network. Yet everyone I talk to that does the fitting requires me to pay up front then submit my claim to healthnet, yet heathnet requires a Pre-Cert, WTF? How does the whole knee brace, ordering fitting work? My knee feels good and I want to get on this for the upcoming summer! Thanks.
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