Hyperlite HELP!!!!!

Took my Marek board and bindings into the local Hyperlite dealer (Scheels all sprots Fargo ND) for some warranty work cause the board was cracking on the heel edge and the rear of the bindings was fallin apart. Wakeboard season is done so even if it takes 2 months or more like it has in the past I figured no big deal. I received a call the next day from one of the stores associates who was extremely short with me and told me they ABSOLUTELY would not send it in for me for warranty work and went as far as saying they dont care if they have my business in the future. Thats fine but being the next closest Hype dealer is in the twin cities (4 hour drive) its a lil inconvenient for me. Local dealer told me I could do it directly through Hyperlite but remembering from past warranty issues you have to go through a dealer. CAN SOMEONE PLEASE HELP ME!!!! It honestly ruined my day gettin chewed out from my local dealer about sending my board in and I even told him I would pay for any shipping charges or extra fees that the store might get and he still turned me away. I know Hyperlites warranty department is AWESOME I have worked with them in the past and seen numerous posts on here so Thanks for the help in advance. On a side note DONT SHOP AT ANY SCHEELS ALL SPORTS stores!!!!!!!!!!!!!!!!!