What do you think is fair?
I bought a board from the WakeWorld classifieds last week. I have purchased stuff before with great results. However, this time purchase hasn’t gone so well. The board was advertised as having a “blemish on one of the molded fins”. I sent an email asking if there was any damage. The seller replied, “it just has one blemish on one molded fin”. I received the board. It had three large epoxy globs on three of the molded fins (See pictures). One fin has a chunk missing from the fin, visible through the epoxy. I don’t want the board. We have exchanged emails. He claims he, “honestly somehow did not notice that before.” The question is what should the seller have to pay?
Should he pay a:
1) full refund and I should pay return shipping
2) full refund and he pays return shipping
3) full refund and he pays return shipping and $50 for my time and trouble.
Also, should his name be posted to let others know about the transaction so they can make an informed decision about whether to deal with him?
Additional Information:
He is an older guy (late 30s). He has posted many times with astute observations about boats, boards, etc…so he is not a newbie. From a video he is an advanced rider. Also, gathered from posts, he owns a nice late model boat and vehicle, so he is not a charity case. Further, during our email exchanges he is increasingly playing hard ball regarding return shipping.
Last, he pulled the classified right after I sent the money via paypal.
Sorry for the long post and thanks for you input.