How do you like their customer service? As for me i'm not real happy. I got a 15LG1 handle for fathers day from my wife. She bought it from Tracy Marine Pro Shop. Two weeks later I started having prolbems with the handle bunching up. I like the handle alot. So I went to the shop and showed them the prolbem and they said they cant get ahold of the rep for two weeks. So I gave them a month thinking they would have a new one in for me so I called back. This time they told me it would be in by thursday. So I called back again on thursday and this time they told me they were on back order. Looks like they like the sales but when it comes to warranty they don't know who you are. I think they should have given me a new on when I was their the first time. They had 3 on the shelf (the same handle) Is this the norm for that shop or what?
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