Ryan,
You can e mail
gyver@wetsounds.com in tech support and he can get you taken care of.
You should always be waxing the speakers and grilles and wiping them down. Ours or any speakers should be cared for like the rest of the boat and wiped down after each use. Speaker Sox are also a great idea to keep them looking new.
A good wax with uv inhibitors will help keep them looking like new.
I agree and see a lot more tech support on the forums vs. calling or email us direct.
Calling or emailing direct is the best way to get any issue resolved and also the fastest. As I am sometimes in the office and can visit WW a lot but other times I may be out of town for long periods of time so it is easier to call 877-938-7757 And ask for Gyver. he takes care of all tech support and warranty related items. I don't mind at all helping out here but just want to make sure everyone gets responded to quickly.
Thanks,
Tim
Wet Sounds