K, this is why you buy gear from you local dealer. They would likely be able to help you on the spot. That being said if you don't have a local dealer then you don't have that option. Regardless you bought the board/bindings from Boarders Mall so they are the one's you should talk to first. That is just how warranty situations work. If you are not satisfied with what they are doing then you may have to contact Square One directly. I wouldn't expect much as Ryan is a total jerk. He is pretty much useless. I am kidding of coarse. Ryan use to be my roommate and I am sure he will steer you in the right direction and help you out.
Another problem I see is that the board didn't fail the bindings did. If your bindings have screws that hold the baseplates they are 2 or 3 years old at least. That would put them out of warranty. Good luck to you.
And remember, support your local shop whenever possible.
Brett
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