I purchased some Fat Sac's from Wiley's in Seattle about 2 months ago. When they were delivered the "FED EX" guy instead of leaving them on the front door step, threw them over the back fence,much to the amazement of my 2 puppies.
They proceeded to tear everything apart. When I got home they were having a tug of war with the second bag. I went threw the proper channels with FED EX and about a month and a half later they declined my claim. When I called to ask why, they told me they would not talk with me and I would have to get the shipper of the package to help. I thought this was amazing considering my claim was for $100.
I called Wiley's last week and they remember me from the first call asking for the tracking number and a copy of the invoice for my claim. They told me not to worry, they would just send me another 2 Fat Sac's.
They arrived today and even had an "EXTRA" warning on the box.
Thanks Wiley's!!!!!!!!!!!!!!!
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