Here's my situation, I went through hell trying to get a prop shaft ordered through Malibu. I had to talk with the malibu factory, copes, and Malibu's supplier Marine parts. Long story short malibu was out and had to place an order with marine parts and the job was supposed to be expedited (1 week). This happened on the 28th of May. I was supposed to pick up the shaft early last week. Now i find out that the shaft wont come in until after the 4th. This especially sucks because i have a bunch of family comming in from out of town and we were planning on going out in the boat. I made some calls today and the root cause of the problem is Marine parts. So the question is who do i get to yell at? I have a hard time getting mad at copes or malibu because they are not the problem. But i can't yell at marine parts because i'm not really their customer. So am i just out of luck or do you think this situation merits some compensation on the side of Malibu, Copes or Both? and if so what would be reasonable?
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