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Old     (burn229)      Join Date: Nov 2007       09-17-2012, 10:08 AM Reply   
I have a 2009 CWB transcend that I broke this past weekend. Everyone says I should send it to CWB. Has anyone done this before? Whats their policy on broken boards? The board also started to lose its laminate the first year I had it. Maybe it was a lemon.
Old     (simplej)      Join Date: Sep 2011       09-17-2012, 10:19 AM Reply   
its 2012 so youre SOL. their warranty is 2 years. you shouldve sent it back year one if it delaminated, my .02
Old     (wakebordr11)      Join Date: May 2001       09-17-2012, 10:22 AM Reply   
Go back to your dealer and see if they will make some calls for you but 2 years is 2 years... and you've ridden it for 3? Sorry bub, part of the game
Old     (stephan)      Join Date: Nov 2002       09-18-2012, 9:14 PM Reply   
Sorry fellas but CWB does not have a 2 year warranty. They have a 1 year warranty as well as a Limited Lifetime warranty where they will replace at half current retail.

Read about it here...

Past experience says to give em a call versus email.
Old     (jeff_mn)      Join Date: Jul 2009       09-19-2012, 5:16 AM Reply   
Still riding an 09' Trascend Platinum. Love it!
Old     (dirwoody)      Join Date: Apr 2003       09-19-2012, 1:16 PM Reply   
Give them a call, take some pics and see what happens, they've treated me very well over the years on warranties, but I haven't warrantied anything in about a year, so who knows. Never hurts to ask.


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