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Old    Molly (jimzgirly)      Join Date: Aug 2006       08-13-2010, 8:48 AM Reply   
Hi,

Does anyone know what happened to the Ultimate-WaterSports boat dealer in San Jose on O'Toole?? We bought a boat from them back in 2006 and I try and call and all the numbers are not working and neither is their website. I had some questions and have no way to get a hold of them. Did they go out of businees, relocate or change their name? Thanks
Old    Paul Strahm (jps912)      Join Date: Jun 2007       08-13-2010, 9:06 AM Reply   
I may be wrong but I think they went out of business. They did in Santa Rosa and Suisun.
Old    08 Malibu VLX Silva (ksilva)      Join Date: Mar 2008       08-13-2010, 9:41 AM Reply   
They went out of business over a year ago.... This guy named Austin open up a pro shop there, great place to buy stuff at, but no boats are there. The shop is called the liquid playground.
Old    C.I.E. J-Rod (jarrod)      Join Date: May 2003       08-13-2010, 10:16 AM Reply   
It was a Copes store. Copes went bye bye.
Old    Molly (jimzgirly)      Join Date: Aug 2006       08-13-2010, 3:07 PM Reply   
Oh that is a bummer. They were supposed to give 100% money back on extended warranties when they were over if they were not used. Oh well! Thanks everyone.
Old    jeff fitzgerald (jefefitz)      Join Date: May 2002       08-13-2010, 4:10 PM Reply   
the extended warranty was only sold by ultimate the refund is through the warranty company you should be fine. look at the warranty and find the company's name and contact them.
Old    Molly (jimzgirly)      Join Date: Aug 2006       08-13-2010, 4:52 PM Reply   
That is what I thought too but when I called Pinnacle they said they don't give the money back the dealer does. Sounds like they are jerking me around. I would not care but it was 2,500. The paper I have in the Pinnacle brochure even shows 100% money back but that paper does not have Pinnacle's name on it anywhere. It just says "Purchase one of our service contracts" . They could say that is a different company and it does not have our name on it, even though it fits perfectly in the brochure they gave me.
Old    Rich Dykmans (richd)      Join Date: Oct 2003       08-15-2010, 9:21 AM Reply   
I saw Frank Cope working over at Tracy Marine a few weekends back. Stop by there or call, he might be able to tell you what Pinnacle's responsibilities are.
Old    RileyBangerter (steezyshots)      Join Date: Feb 2008       08-16-2010, 10:43 AM Reply   
If you need product in that area go see Austin at the Liquid Playground. Rad dude!

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