Just wanted to give a shout out to John, Vina and Von of NorCal Mastercraft for the excellent service work I received. My apologies for the novel that follows.
Most people call them "stealerships" but that wasn't my experience at all. My 2001 205V died on us going out from Orwood a couple of weekends ago, did a quick check of the basics but before I could go any further diagnosing the problem someone nicely offered to tow us back in. I thought it was the fuel pump as a few friends who had the same model boat had them go out and it seemed like a fuel related issue. The boat has 838 hours on it so it seemed time.
I made an appointment and brought my boat to NorCal. John called me a few days later and said, "It died once but we've started it 30 - 40 times and it fires up everytime" We talked a bit and we decided to replace the kill switch just on general principles, they didn't try to sell the fuel pump or any other parts.
I picked it back up and we took it out the next weekend, got a few miles out with a rider under tow and bam, dies again. This time there is no one around so we pull the spark arrestor and key it over, it's pumping fuel, seems ok. Pull the rider in and take off, pushing the boat to see if it happens again. About 4200 RPM it cuts and then dies, quick pull the spark arrestor, the injectors are dry, key it over, no fuel... damn it is the fuel pump or so I think.
Wait a few minutes and key it again and it starts, we limp back with the boat dying every 10 minutes or so and a waiting period before it starts. I call John the following Monday and talk to him and describe the symptoms. He agrees it's a fuel issue but is the pump or loose wire? He is bringing another boat out for a water test on Wednesday (today) can I meet him?
Put the boat into the water, hook it up to the computer and off we go, a few miles out boom it dies, ignition has voltage, fuel pump is solid, spark coming off the cap. Von and John tear into it, while I paddle to stay off the rocks, they try a new ecm, nope not that, they brought a new fuel pump, but that's not it. Finally they zero in on the ICM (ignition Control Module) it's burning hot. John sprays it with carb cleaner to cool it down.. bam the boat starts.. we limp back in with timely shots of carb cleaner cooling the ICM. While coming back in, they checked with Vina to see if the part is in stock so I could pick it up on my way back to work.
Very reasonable labor charge and way beyond service work. Other places would have done "parts roulette" until it got solved with me dragging the boat back and forth and wasting countless weekends doing so. The part only failed under heat and load conditions which were hard to diagnose. No upsell, just a honest desire to fix the problem.
Anyone looking for service or a new boat in the bay area, I'd definitely recommend Norcal. Great folks.