I wanted to first off apologize for any issues that you may be having with Liquid Sports Online. Liquid Sports Online is owned by Ken and Keith and customer service is their number one priority. Chicago MasterCraft and Liquids Sports Online are separate businesses, and Liquid Sports Online owns the proshop located within our dealership.
We have been out of shop for the MasterCraft Pro Wakeboard Tour in Pleasant Prairie, Wi this past weekend and I apologize for letting this slip through the cracks. I will ensure that this issue is resolved in a timely manner and that you receive the product you ordered.
If you have any additional questions please feel free to contact Mark Michelini who is the general manager of Chicago MasterCraft. Mark's email is firstname.lastname@example.org
and his personal cell phone is 815-671-0500. I have talked with him in regards to this issue and we will ensure that it is taken care of ASAP. The store is closed today, if you need to contact him please use his cell phone or email.
My email is Eric@chicagomastercraft.com
if there is anything that I may be able to assist you with.
Sorry for the inconvenience,