It's helpful to maintain a consistent RPM level when programming. Try this:
1) Rev engine to desired RPM level and hold that level for a few seconds to let the RPMs stabilize.
2) Hold the program button until the Program LED starts blinking. Release button when LED starts blinking.
3) Once LED stops blinking the RVC is programmed.
Also try emailing Jim at firstname.lastname@example.org
. He should be able to respond to your emails faster than posts on Wakeworld.
Hope that helps