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Old    A. P. (bigdad)      Join Date: Apr 2002       02-22-2009, 7:37 PM Reply   
My Samsung 2232GW screen is calibrated with a Spyder Pro and the OptiCal 3.7 software. I use photoshop CS4 to edit my photos. Yes I have downloaded the printer profiles for my local Costco.

I check the soft proof before I upload them to Costco. They look fine. However when I pick them up, they are way too dark. The colors are fine but any detail I had in the shadows are now missing. Perhaps the problem is that I'm uploading them (I am using the "slow upload" for detail). I have the auto correction turned off but this still seems to be a constant problem.

Any ideas?
Old    Ryan Taylor (wakesurf12)      Join Date: Jun 2003       02-22-2009, 8:22 PM Reply   
Don't go to Cosco...


www.whcc.com instead.
Old    A. P. (bigdad)      Join Date: Apr 2002       02-22-2009, 9:37 PM Reply   
True... but I'm not a pro. From what I remember, WHCC requires you to have a photo business
Old    Rich (rson)      Join Date: Jun 2002       02-23-2009, 12:05 AM Reply   
MPIX.com you don't have to be a pro and the prints are spot on.

What color space are you using? Most print labs use Srgb. It you are on another colors/exposure will be off.
Old    Bakes (bakes5)      Join Date: Aug 2006       02-23-2009, 4:37 AM Reply   
+1 on MPix.

Their metallic paper is pretty sweet as well
Old    Rich Dykmans (richd)      Join Date: Oct 2003       02-23-2009, 4:44 AM Reply   
It's sounds like you're doing everything right so you might want to call them and find out if they are actually using machine with the same setup as they claim on their website as this was a major complaint I read a while back regarding Costco (that they would leave auto correction on in spite of your request)

Also I found with my own printers it was not good enough to just calibrate the monitor when it comes to judging the brightness of any given printer profile. I would crank the brightness/contrast down until the images looked like previous prints I had done and then crank up the gamma on any new photos I was sending there.

It's probably easier to just take Rich's advice above however.

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