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Go Back   WakeWorld > >> Wakeboarding Discussion Archives > Archive through September 22, 2008

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Old    Mike (mike3500)      Join Date: Jun 2008       08-19-2008, 11:21 AM Reply   
So I bought the Super Scrappy with the HOG system. I wore it for the first time this past weekend, and every time I bailed, the HOG system came loose. Does this happen to you as well? It was very annoying having to tighten it after each bail.

I wanted to ask you guys before calling SR, and asking for a new helmet.
Old    Mike (mike3500)      Join Date: Jun 2008       08-19-2008, 3:25 PM Reply   
Not that anyone cares, but SR is sending me a new HOG to install. No questions asked. SR rocks, and the HOG system is unbelievable (when you don't have a defective one).
Old    Taylor M (lftaylor)      Join Date: Mar 2006       08-19-2008, 6:20 PM Reply   
Mike Glad to hear your problem got taken care of. SR is a great company that strives on customer relations.
Scott
Old    shredready            08-19-2008, 7:00 PM Reply   
Hi Mike glad we have you taken care of. Sorry for the problem. The HOG (hand of god) has been out there for a few years now and this issue is pretty new, and we have taken measures to correct the problem.

Shred on
Tom
Old    Richard (nauty)      Join Date: Feb 2004       08-19-2008, 7:18 PM Reply   
I've been riding with my SR for over a year and haven't had that issue. Cool to see they are taking care of it for you.
Old    Mike (mike3500)      Join Date: Jun 2008       08-20-2008, 10:44 AM Reply   
Thanks guys. I'm really looking forward to getting my new HOG.
Old    MM (wakechica)      Join Date: Jul 2007       08-25-2008, 8:04 AM Reply   
i have the same helmet and i haven't had any probs with it. Hope that fixes your prob

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