What is there Ebay account name? Link.
Get a refund on shipping....Have a local person pick up the car...call your insurance company (depending on the carrier, some have relationships with transport companies) or AAA or I have used http://www.bluehighways.net/
they were very good.
A lot of times the shipper waits to fill up the truck before shipping it out. It would be a waste to ship one car on a truck when you can fit 5.