Thanks guys. We have the name of the guy to send it to but didnt want to wait 2 weeks. For now, we're just pulling the positive wire off the ballast system and then replacing it. That resets the system and allows us to continue filling the other bags.
For the x-star... is he having any problems with the water bleeding out through the pumps? We didn't put in the oneway valves because we couldn't figure out where they went. If there were two pumps, one for fill and one for empty, that would be a no brainer.