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Go Back   WakeWorld > >> Wakeboarding Discussion Archives > Archive through November 07, 2006

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Old    Fred Overstreet (derf1956)      Join Date: Sep 2006       10-06-2006, 1:17 PM Reply   
I just got "The Book" 5 disc set as a gift and the #2 DVD doesn't "boot" except once in 10-12 trys. When it loads right it works great. I have tried different DVD players and even my laptop. Any one got any ideas. I'd just take it back but no reciept and not sure where it was bought. (brother is out of state and is now on deployment with the Navy) All the other DVD's work great but I am in the #2 zone and need it bad!! thanks
Old    murrayair            10-06-2006, 6:53 PM Reply   
Try calling or emailing The Wakeboard Camp, McLin Digital, Clairmont Media or Wakeboarding Magazine. Since those 4 oRganizations produced/sponsered The Book, they may be able to ship you another copy of disc 2. If all else fails you could just buy disc 2 seperately and switch it with the defective one.
Old    Fred Overstreet (derf1956)      Join Date: Sep 2006       10-07-2006, 11:01 AM Reply   
I'll try that. Thanks Mark
Old    Fred Overstreet (derf1956)      Join Date: Sep 2006       10-16-2006, 2:05 PM Reply   
Just an update- Thanks to the suggestions and a BIG THANKS to Wakeboard Camp (Jessica) I sent them an e-mail about my problem and received a replacement today via priority mail. IMHO excellent service and follow through. In business it is not whether something goes wrong OR whose fault it is but how it is taken care of. Thanks again to all involved
Old    Byrd (byrd)      Join Date: Dec 2005       10-16-2006, 2:58 PM Reply   
Great product and great service, good job Wakeboard Camp.

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