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Go Back   WakeWorld > >> Wakeboarding Discussion Archives > Archive through August 20, 2005

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Old    Andrew Brown (robie)      Join Date: Mar 2004       08-19-2005, 8:18 AM Reply   
Has anyone ordered Alliance through Buywake.com where they are supposed to send you a $20 GC for BuyWake. It has been over a week and still no GC, I have sent two emails and left one phone message with no response.

What kind of business do they run at Alliance? Is it common place for them to not take care of their customers? I was excited about the deal but it is a few hours away from being canceled.

Any advice before I have to call my credit card company?
Old    Cary Kalamajka (ndh2o)      Join Date: Oct 2001       08-19-2005, 9:03 AM Reply   
Sometimes it may take a while to get things like this. A week+ is nothing. Ever sent in a rebate?

You may try calling/emailing buywake tell them the story and see if they will honor the discount. All Alliance sends you is a code anyway.
Old    Andrew Brown (robie)      Join Date: Mar 2004       08-19-2005, 9:10 AM Reply   
I just talked to Alicia at BuyWake. The informed me it could take up to two weeks. This seems normal to me, but the email I got from Alliance said I would receive my GC in moments. This is the only reason I was getting annoyed.

A couple of weeks is no big deal to process this but when they say moments I expected moments.

The guys at BuyWake were very helpful as usual.

Thanks.
Old    Clinton (just_board)      Join Date: Jul 2005       08-19-2005, 2:21 PM Reply   
alicia at buywake is tight, i have been hooked up multiple times by her, buywake is a solid site.
Old    mango (mango)      Join Date: Mar 2004       08-19-2005, 8:13 PM Reply   
Never had a problem with Buywake.com. They are one of the best in the business with customer service in my opinion.
Old    drew_a6            08-19-2005, 9:21 PM Reply   
Alicia. I got the same problem. GRRRR Were in the same Boat
Old    Andrew Brown (robie)      Join Date: Mar 2004       08-20-2005, 9:29 AM Reply   
Drew,

Just wait it out it will come in.

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