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Go Back   WakeWorld > >> Boats, Accessories & Tow Vehicles Archive > Archive through June 10, 2005

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Old    Stuey (stuey)      Join Date: Dec 2004       05-18-2005, 9:19 AM Reply   
Just had to write a quick note to anybody looking for a tower.. nothing beats the service you get from Monster. Those guys love what they do and they do anything they can to make you happy. I was out on the weekend with my new tower when I noticed one of the heim joint bushings was not quite seated properly, causing a bit of slack in the tower. Not a big deal, but something I wanted fixed as I am going away houseboating today and taking up my boat with me. Told Bill at Monster on Monday, he made sure I had my part, shipped out next day air, all at no charge, so I could fix it and be ready to leave today. I also wanted a tower mirror kit before I left so he gave me a great deal on the next day air freight for that part.

I've dealt with many companies, large and small, and never had the excellent customer service like they offer at Monster. My hat goes off to you guys.. thanks again!!!!

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