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Old     (spicychalupa69)      Join Date: May 2005       09-20-2008, 3:41 PM Reply   
I emailed Slingshot with a simple question at I got that email address from their website. When I emailed them, it automatically "opened up a case" for me...? Something doesnt seem right, since i dont have a case, i just had a product question! ha! Is there another email that i can write to, or is this the way they do things?
thanks in advance guys!
Old     (spicychalupa69)      Join Date: May 2005       09-20-2008, 5:48 PM Reply   
Old     (wakerider111)      Join Date: Jul 2006       09-20-2008, 10:35 PM Reply   
maybe that IS how they do it. i just checked. i have never really e-mailed the company, just reps of the company here and there in the past.
here is a link to the self serve onliine case form thing, you can try that. there is a option for "WAKEBOARDING: GENERAL QUESTIONS" in the "case issue" box

i also think there is a different contact on the tags that came with my boots i'll have to look it up... but it could be a warranty contact?

in the mean time hold tight and see if someone has a better answer and/or try the case form thing. OR try asking all of us. you might get an answer you need!
Old     (puckinshat)      Join Date: Sep 2003       09-20-2008, 10:40 PM Reply   
My previous employer had a similar case system. It is a system generated email system that is created so a customer service rep can track your email and make sure that someone gets it. I assume it is a similar system. Give it a few days.
Old     (wcr)      Join Date: Sep 2004       09-21-2008, 2:32 AM Reply   
Slingshot customer service is by far the best, give them time and they will take care of you.
Old     (spicychalupa69)      Join Date: May 2005       09-21-2008, 9:18 AM Reply   
Thanks guys, I was contacted with some info of a rep and emailed him. Just waiting on a response since I sent both these emails on Saturday, and Sunday. Thanks again.
Old     (justalex)      Join Date: Jan 2008       09-21-2008, 10:43 PM Reply   
wake sales team
Justin Meyer

phone# 1877-775-4832

give this guy a call on mon and he should be able to help you they are awesome


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