Wake Makers

I need information on Wake Makers. I ordered a pro x sac sunday night hopeing to get it before this weekend, The sight say's they usually ship within two business days. unless its out of stock. I have been checking the sight all week and it just say's order status is" processing". I have called two days in a row and get put on hold untill they make me leave a message, which I did. I never get a call back,I also wrote a email to them with no response last night. I used them because of the talk on wake world any suggestion's what I should do? I tried to cancel the order tonight and its not possible on line. Thank You for any help