I purchased some used gear from a fellow WW'er and exchanged texts back and forth discussing the condition etc of the three items I was interested in. Two were described as fully functional and the remaining needed minor repair. I sent payment of $450 via PayPal and the items were shipped once the transaction cleared. Items were $400 so the $50 was for fees and shipping. When the package arrived the three items of interest along with some miscellaneous gear which was thrown in at his discretion, none of which I needed. When I inspected the items of interest I was disappointed in the fact that two needed repair. I sent a text regarding this and the response was "Crap! Sorry man... I thought the other was fine." The third one was used at a later date weather permitting and it also had issues making it not practical to use without repair. I sent a text regarding my frustration and disappointment and his response was "Sorry, but I swear the last time I used it, it was perfect... it's been sitting in storage that last few months." I expressed my concerns, asked about returning the items, refunding half to cover repairs etc. and last response received was "Sorry no. It was in excellent condition when I used it last... and it was only used a handful of times."
I am not one to slander someones integrity and reputation so at this point I've kept it anonymous but I am also wondering what others would do in this situation? I bought these as extras to have on the boat for other riders and a back up to an old one I have. At this point it has been a waste of money. I know having owned my own business and selling products in this industry I always did my best to have a happy customer.
|