Mad props to Jaime/Bullet Audio's customer service.

(hatepain) · (hatepain) **Join Date: Aug 2006** 05-20-2010, 2:49 PM

I've had my Bullet tower speakers a couple of seasons now and two of the four cans started to get a little bit of pitting in the chrome. I emailed Jaime to see what I could do to arrest it and his response was to just send them to him and he would replace them as well as giving me a solution to retard this in the future. I honestly didn't expect to have them replaced as they are a couple years old but Jaime really stepped up. Excellent customer service in my opinion.

(camassanger) · (camassanger) **Join Date: Oct 2009** 05-20-2010, 4:18 PM

Awesome! Great guy, sounds like it worked well for you. I bought same from Jaime, can you share the solution to retard this in the future? Thanks

(murphy_smith) · (murphy_smith) **Join Date: Dec 2005** 05-21-2010, 7:36 AM

It seems now days that the playing field for HLCD's is becomming more level b/t Wetsounds, Bullet's and Exile. I think that the customer service is the ingredient that is going to positively distinguish the real players in the market.

I have never dealt with Jaime from Bullett, but David at Earmark Marine has vouched for his outstanding track record.

I am a Wetsounds guy and I am b/c there customer service is excellent. Keep up the good work at Bullet. and Wetsounds

(wakereviews) · (wakereviews) **Join Date: Sep 2006** 05-21-2010, 7:44 AM

Just had the Bullet 650 coaxials installed in my MB. Jaime personally delivered them over to Acme tops and Tunes for the install.

(lifetimewarranty)

I'll add that the service I got was great from Bullets. I picked them up right from them, and couldn't be happier with the service and info they gave me.

Ian...NICE!

(showmedonttellme)

Those yellow LEDs are the BEEZ-NISS Ian! That looks awesome!

(showmedonttellme)

Or maybe they are white but the gelcoat makes them look yellow. Either way that's going to look great at night.

(david_e_m) · (david_e_m) **Join Date: Jul 2008** 05-21-2010, 12:13 PM

As a dealer, I've been working with Jamie with Bullet Speakers for many years now. In my experience he has a perfect service record and takes care of his direct consumers and dealers alike. Nice to see him get a little of the recognition that he deserves.

David
Earmark Marine

(you_da_man) · (you_da_man) **Join Date: Sep 2009** 05-21-2010, 12:34 PM

This is nice to know because I had Earmark Marine refit my boat entirely with Bullet speakers to include 4 Hollow Point 770's.

(h20king) · (h20king) **Join Date: Dec 2009** 05-21-2010, 4:44 PM

same as tc picked mine up from bullet as well great to work with and I love the speakers

(jonyb) · (jonyb) **Join Date: Nov 2008** 05-24-2010, 7:50 PM

I love hearing about good customer service these days..... That's what will make or break a business or company.