They are probably as bad as the reviews say. They charge almost $40 to either check your bag or carry on (unless you can fit it under the seat in front of you - a purse and backpack)... so you have to factor in that price. Their customer service is bad also, first off the number is not easy to find, and their customer service is located in India so you cannot understand them that well and they cannot understand you. Luckily, I never had any problems with cancellations or missed flights. I would fly them again because they are cheaper, but I would definitely look into some other flights before booking a ticket with them again. Most people who fly Spirit say they will never fly them again because of the baggage fees, uncomfortable seats, and no complimentary beverage. But then again, you get to where you want to go for cheaper.
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