hyperlite stands but their bindings

(sherman) · (sherman) **Join Date: Feb 2002** 09-16-2003, 6:33 PM

Just wanted to give a big thank you to hyperlite. My 2001 belmonts ripped right next to the top lace. I took them to the shop I bought them from and they sent the in for repair it took a little time 4 weeks but they sent me a pair of 2003 no charge

That is what I call customer service way to go Hyperlite
scott

(propkiller) · (propkiller) **Join Date: Aug 2003** 09-16-2003, 7:06 PM

Thats cool. I bought a pair of O'Brien link bindings and when the top lace loop ripped off they said "oh". So I have a small bolt holding them together until i buy a different brand. Maybe I'll try hyperlite next time.

(jarrod) · (jarrod) **Join Date: May 2003** 09-17-2003, 7:26 AM

I've been waiting 6 weeks for my replacement Parks overlays. So, I would like to give a big, "YOU SUCK" to Hyperlite.

wakeboard_iraq 09-17-2003, 10:20 AM

"oh".

Sorry to laugh Mark but that is funny!

(aaronlee13) · (aaronlee13) **Join Date: Jul 2001** 09-17-2003, 11:08 AM

my buddy sent in his 3060's and has been waiting since August 4th for them...

byazn 09-17-2003, 11:28 AM

I sent my 03 Highbacks in on July 14 and they have not even gotten to them. YEA great customer service. But I am happy for you though thats cool!

(sherman) · (sherman) **Join Date: Feb 2002** 09-18-2003, 1:35 AM

About the only thing I could say is stay on hyperlite let them know you are not happy with the service be a pest dont just send them in and wait till they send them back keep on them like I said BE A PEST
scott

(team_o) · (team_o) **Join Date: Jun 2002** 09-18-2003, 5:49 AM

Mark, Who was it that said "oh"? Your dealer or O'Brien? That is definitely a warranty item that should be replaced or fixed no questions asked.

Let me know the details chrisj@obrien.com

Chris