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Old     (Katie)      Join Date: Feb 2017       03-22-2017, 11:08 AM Reply   

Tommy’s is a Malibu/Axis dealership with a service center, and wake/surf pro shop. We are located in four different locations, including Walloon Lake, MI, Grand Rapids, MI, Golden, CO, and Clermont, FL.

Tommy’s Colorado is offering an exciting position to those with boating, water sport, and customer service related backgrounds! Tommy’s full time, year-round employees are offered paid time off, holidays, a competitive wage, and access to health insurance. Tommy’s Colorado is a rapidly growing company that values their employees and offers a fun and challenging work space. Our employees also have several opportunities to get on-board a Malibu/Axis boat to try a water sports activity of their choosing! We like to work hard and play hard.

For more information on Tommy’s, go to our website at

Pro Shop Associate Job Description:

Essential duties and Responsibilities

Ensure the highest levels of service and customer satisfaction
Engage with customers by asking open ended questions that help make a personal connection
Support the receiving and merchandising for the store
Sell merchandise so we achieve our revenue and margin goals
Support social media in order to engage with as many customers as possible
Work with product reps to learn how to promote and demonstrate our products
Minimize loss of product through theft
Help maintain all merchandising displays
Organize the pro shop, as well as the inventory warehouse
Study and demo products to ensure all questions asked by customers can be answered knowledgeably
Maintain cleanliness of the entire pro shop, including changing rooms and bathrooms
Accurately ring up sales, returns, warranty and exchanges. Receive payment and provide correct change and receipts.
Ensure all product is accurately tagged.
Other tasks as requested by supervisor

Knowledge, Skills, Abilities

To perform the job successfully, an individual should demonstrate the following competencies:

Customer Service: Ability to serve our customers respectfully and efficiently. Understand that the customer is our number one priority, and serving them is what will make us successful
Selling: Gain our customers trust through selling our products with enthusiasm and true passion
Watersport: Ability to learn the water sport industry, as well as learn how to use the products we sell (surfing, skiing, etc.)
Communication: Able to interact professionally with colleagues, clients, and company personnel, able to clearly and effectively communicate information both orally and in writing
Humility: ability to honestly and openly communicate any mistakes or mishaps made and have the ability to learn from them.


The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Computer Skills: Knowledge of Microsoft Office preferred. Experience with CounterPoint preferred
Driver’s License: a valid driver’s license required
Background Check: pass a thorough background check required
Drug Test: pass a thorough drug test required
Job Type: Full-time


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