Props to Bryan,Wakevideo

(ghostrider_2) · (ghostrider_2) **Join Date: Aug 2004** 05-10-2006, 8:24 PM

I have to give MAD PROPS to Bryan at www.wakevideo.com can't wait to recieve my new top mount trakker.

His customer service is TOP NOTCH!!!!

(wakedood) · (wakedood) **Join Date: Apr 2006** 05-11-2006, 8:59 AM

Yo Kenny. You getting the NEW top mount? when they say it will ship?? Its not even on their site yet.

I got the one that mounts below and am lovn it, but one of my peeps is waiting for the new top mount.

(rich_x2_owner) · (rich_x2_owner) **Join Date: Apr 2004** 05-11-2006, 2:32 PM

I'm waiting for the new top mount also. I heard June 1st is when it will be available.

(ghostrider_2) · (ghostrider_2) **Join Date: Aug 2004** 05-11-2006, 3:03 PM

yep, yep, and yep...not sure bout exact ship date right now...

(wakedood) · (wakedood) **Join Date: Apr 2006** 05-12-2006, 1:07 AM

My bad. I see they have the new TopMount up on their site and taking orders. Wasn't there last time I looked.

But I don't know about putting an order in so long in advance - wouldn't want to be "rubiconned".

nettlesbe 05-13-2006, 2:24 PM

"rubiconned"...

not sure if that's funny, or just mean....

(Message edited by nettlesbe on May 13, 2006)

(anodyne) · (anodyne) **Join Date: Feb 2006** 05-14-2006, 3:36 AM

HAHA... maybe a lil bit of both??

(ghostrider_2) · (ghostrider_2) **Join Date: Aug 2004** 05-14-2006, 7:03 AM

ok I give whats "rubiconned" I get the conned part?

(wakedood) · (wakedood) **Join Date: Apr 2006** 05-14-2006, 11:19 AM

Is a play on the new Rubicon speakers. Skylon kept pushing the release date out and some were waiting months for theirs.

Guess it's not fair to imply Wakevideo would do that to you Kenny. They definately treated me well, and I didn't mean to dis them. I just felt bad reading the posts about people waiting so long for their new toys.

(trakkerguy) · (trakkerguy) **Join Date: Oct 2005** 05-15-2006, 7:59 AM

Hey Kenny, thanks for the "props".

I don't think "rubiconned" is fair. A "con" is something that is intentional, which I doubt very much is the case with Skylon's new speakers.

As for us, Kenny was happpy because I sent him one of our old model TopMount Trakkers for free so he wouldn't have to be without for a month until we get the new model to him.

Jeez, it's gonna be over 90 degrees, here today, what am I doing in the office????

(ghostrider_2) · (ghostrider_2) **Join Date: Aug 2004** 05-15-2006, 8:44 AM

ya what are you doing in the office?

To Bryan's credit I wasn't "rubiconned".
Bryan answered all my question's in good time, was very insightful of my worries, and just plain-old top notch customer service!

I would do business with him again, and recommend him to friends.