Two years ago, I got a Byerly 137 DNA, and after the first couple times out I noticed that there was spider cracking on the base of my deck, directly under where the bindings are mounted. I was working at a shop at the time, so I phoned the rep and he said it was no big deal and shouldn't affect performance. Wrong. The board seemed to keep getting softer, and I ended up putting it on the rack to sell because I can't ride the darn thing anymore. Anyways, it sat for the whole season, so I picked it up this spring. I first called the US hyperlite warranty dept., and they said if it was cracking and affecting performance, that they would warrenty it, but being from canada I would have to send it to the Canadian distributor. I sent it to the distributor to try and get some sort of warranty, they looked at the board and said the cracking was just folding of the base graphic during manufacturing, and it's on its way back to me as we speak. I am pretty ticked off at the explanation, I think I would notice cracks in the base when I bought the board; I wouldn't buy a $900 cnd. deck if it had what looked like cracks in it. Does anyone have any suggestions what I should do now? Or am I pretty much stuck with a board I can't ride or sell. Any input is appreciated.
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