I have a 2009 CWB transcend that I broke this past weekend. Everyone says I should send it to CWB. Has anyone done this before? Whats their policy on broken boards? The board also started to lose its laminate the first year I had it. Maybe it was a lemon.
Sorry fellas but CWB does not have a 2 year warranty. They have a 1 year warranty as well as a Limited Lifetime warranty where they will replace at half current retail.
Give them a call, take some pics and see what happens, they've treated me very well over the years on warranties, but I haven't warrantied anything in about a year, so who knows. Never hurts to ask.