Outstanding Non Customer Service

I bought a Rankin cover for my boat a year ago. When I received it they did not reinforce the area around the ski pylon. I did not have time to send it back to have it installed because I had four camping trips planned. I used it over the summer and some minor damage occured.
As most of you are aware Rankin went belly up so I called and talked to Cory over at Evolution Covers and described what was wrong. Cory was very friendly and said send it to him and he would fix it at no cost. Well I sent it last Thursday and it was delivered today all fixed up. Cory even gave me a different cinching pouch for the cover.
I just wanted to tell my story so that if anyone is looking to purchase a cover I would highly recommend them. I know I will be purchasing from them next time around.

I agree that Cory has the best customer service and does an exceptional job, but I dont think he should be doing charity work, I hope that people do not try and take advantage of his goodwill. Thats all.

Corey is the man. Great guy, product and service!

corey's customer service is top notch! makes a great cover and backs his product up. that was nice of him to take care of you.

Kevin,

I was more than willing to pay Cory but he insisted to do it for free. Maybe it is one of those Pay It Foward kind of things.

Corey is great! Best aftermarket cover out there!

I would send him a nice bottle of wine or something. I have some friends in the industry who pull the same stuff and refuse payment, getting them a gift is a win/win, you feel good and so do they.

Congrats... it's always good to experience great customer service.

Cory did my cover and did a great job. Props to Cory at Evolution!!!!