CWB Rider Support Contact Info

ajmac 09-08-2008, 6:51 PM

I am looking to contact CWB about my 07 Zeus because the recoil ripped from the lace, but the text on the CWB site is all stacked on top of each other for some reason, and I can't figure out who to contact. Does anyone know a number or email I can use? Thanks.

(wkbrdr) · (wkbrdr) **Join Date: Jan 2006** 09-08-2008, 7:14 PM

i called them and they won't fix my items :-(

ask for warranty department

(helix_rider) · (helix_rider) **Join Date: Mar 2003** 09-08-2008, 7:24 PM

mjw...why won't they fix them? They've been super helpful every time I called...they just don't respond well to email.

(stephan) · (stephan) **Join Date: Nov 2002** 09-08-2008, 11:17 PM

(425) 775-5416

ajmac 09-09-2008, 7:30 AM

Thanks Big Heavy

(mc_x15) · (mc_x15) **Join Date: Jul 2008** 09-09-2008, 8:38 AM

I sent an email a few days ago, got no response. Ill try calling

(extremeisaac) · (extremeisaac) **Join Date: Aug 2005** 09-09-2008, 9:59 AM

CWB has been nothing but the best in the industry for warrenty in my opinion.. Amanda has gone above and beyond to always help out and overnight parts that I needed in critical situations. I really doubt they said they wouldnt fix anyhting that was broken. Call and talk to Amanda

(mc_x15) · (mc_x15) **Join Date: Jul 2008** 09-09-2008, 12:58 PM

ISSAC, does Amanda work in the warranty dept??

(carsonco) · (carsonco) **Join Date: Sep 2008** 09-09-2008, 3:54 PM

I had the same problem happen just last week called and talked to Amanda and she made things right! For the mean time just throw some laces in there.

(innov8) · (innov8) **Join Date: May 2005** 09-09-2008, 3:57 PM

Yes Rob Amanda is the warranty dept manger and is very helpful great great service.

(wkbrdr) · (wkbrdr) **Join Date: Jan 2006** 09-09-2008, 6:46 PM

i called up and they asked where i got them and how old they where, he said he could transfer me to sales to get the new wraps i need...i have 2 sets of bindings that are no good :-(

i guess i may call in and lie and say i have only had them for a year and see what happens...

(mcclure_kevo) · (mcclure_kevo) **Join Date: Sep 2008** 09-09-2008, 9:26 PM

i usually deal with the dealers for waranty issues they seem to be able to get it done with minimal work from you