Well, slipnot, since you asked -- in my experience, Paradise makes it virtually impossible to have service and warranty work completed there if you did not buy your boat from them. I realize that all dealers give preferential treatment to customers that bought their boat at the dealership. But, preferential treatment is one thing, downright nasty treatment to paying customers just because they bought their boat from someone else is completely different and unacceptable. Here is an experience I had with Paradise recently. I called Paradise to make an appointment for a 100 hour service and to have a simple repair made to my ballast system. The service guy asked if I bought my boat there. When I said no, I was told the next available appointment was 16 days later. Despite wanting something sooner, I took the appointment without any complaint. The day before my appointment I called and confirmed my appointment. The service guy said they had me down and there was no problem. I live and work in LA but have a place at Canyon Lake. So I keep my boat down there. On the day of my appointment, since I couldn't make it from LA to take the boat in myself, I paid my storage place to take my boat in for me. When my storage guy gets to Paradise, he is told they are too busy to service my boat that day. I called Paradise myself and was told that customers that bought boats there have priority over me. I explained that I made my appointment over two weeks prior, that I called the day before to confirm my appointment, and that I had just paid my storage guy to drop off my boat. The service manager could care less. He said their customers come first. He also didn't offer to try and get me in anytime soon. Slipnot, I only tell this story because you asked. I am not "outing" Paradise on this forum to try and get something out of them. I want absolutely nothing from them. In fact, with the way they treated me, I will never step foot near that place.
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