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Go Back   WakeWorld > >> Wakeboarding Discussion Archives > Archive through May 13, 2007

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Old     (mnwake45)      Join Date: May 2005       05-02-2007, 7:40 AM Reply   
Hey, so my girlfriend ordered this Wakephysics book from their website www.wakephysics.com in like the first week of April for our anniversary.
Long story short, after about a month it hasn't come, and, here's the kicker they already charged her credit card like three weeks ago!
Does anyone have this book and did they have any trouble ordering it or anything? She has called them multiple times and sent them a relatively nasty e-mail and hasn't had any response. They didn't even asnwer the phone and didn't return her messages!
At this point she just wants to get her money back but we're starting to worry that she won't be able to do that either. To see this coming from some more respected names is really upsetting to me and I am just wondering if anyone has had similar experinces or what is going on here...}
Old     (mikel)      Join Date: Nov 2004       05-02-2007, 7:57 AM Reply   
Why doesn't she just have her CC company refund the money...dispute the charge?
Old     (jon4pres)      Join Date: May 2004       05-02-2007, 8:57 AM Reply   
I got the book a couple of years ago. I dont remember having any trouble though.
Old     (mnwake45)      Join Date: May 2005       05-02-2007, 10:18 AM Reply   
Mike, yea she's gonna call the CC company today probably, I was just wondering if anyone else had ever seen anything like this or had the book.
Old     (wakecrzy2000)      Join Date: Apr 2004       05-03-2007, 6:57 AM Reply   
yea i was going to get for Christmas never got it called the number, some lady answered didnt have a clue what i was talking about. So i called the credit card comp. filled a claim to get my money back.

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