So during the thread discussion regarding the Skylon Vector, I made a statement regarding the poor service provided to me by Skylon. I just want to say, that post prompted Eric From Skylon to contact me, apologize for the service I received, and try to right the wrong. We all have some sort of story where we have received some sort of bad service, and we are left with that impression of the company. After talking with Eric, I just want to say thanks. I too am in retail sales, and no matter how hard we try, and no matter how many happy customers we have, we still tend to hear the negatives over the positives. I believe, that we should also praise the good, and not just fling the bad. As a customer, I just wanted to express my appreciation to Eric for contacting me. Proof that one employee and simple kind gesture can change opinions. So I would like to apologize for my previous statement, and once again say thanks to Eric. If you have any questions or concerns, he is the guy to talk to over there.
I'm not one to admit when I'm wrong, just ask my wife
Thanks again
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