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Old     (ed_g)      Join Date: Nov 2005       10-19-2013, 11:36 AM Reply   
I promised a bunch of you that I would publish how this was transpiring and or resolved.

It is over

Long story short...after receiving an email fom an upper echelon officer of Skiers Choice telling me how he disrespected me posting negative statements about one of their dealers on Wakeworld before his customer service team had time to react (which is why I had the original post deleted),

and the dealership threatening me with legal action because they perceived I was spinning untruthful yarns....

the owner of this dealership decided that he would send out a technician to my home to take care of my wiring complaints.

Indeed he did!

The technicians name is Luis Sanabria.

I'm telling you - if you ever have wiring problems with your boat, you need to have this guy work on it. He is a true professional. Awesome guy.

Very friendly, customer oriented, very focused on your complaints, does not listen to hearsay from the dealership and he doesn't quit until you are 100% satisfied.

Like I told him when he was done working on my boat: "If you were cuter, I'd kiss you"!

so in retrospect, I finally have my boat operating the way it was before the service, I have been invited to shop for my next boat elsewhere and I no longer am an owner/advocate of Skiers Choice.

Anyone know where Rob Alderman now works???

Last edited by ed_g; 10-19-2013 at 11:44 AM.

 
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