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Old     (brichter14)      Join Date: Jul 2010       09-04-2013, 5:01 PM Reply   
A few weeks ago I posted a picture of a broken catalyst handle asking if anybody had ever had this happen. Shortly after that a rep from HO/hyperlite got a hold of me asking if I could send my handle in so they could research why it broke. Now this handle wasn't exactly new. Maybe got it mid to late season 11'. They said they would replace it at no cost to me except what I paid to send my broken handle back. What great service. I mean I didn't even try to get a warranty claim on this and they go out of their way to take care of me. Hats off guys.





Plus the new handle matches my new super sport!

Once again, great service great product.

 
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