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Old     (will5150)      Join Date: Oct 2002       07-11-2012, 10:01 AM Reply   
I had to tell this story and can't thanks O'Brien enough for the FAST and generous support.

Last July I replaced my 2007 Xenon's with some , new 2008 ION's that I found at a shop in Wisconsin. As you all know the new boots don't fit exactly on the older boards and I absolutely love my Natural so I wasn't about to switch it all up.

Anyway, the Ions were doing great until last weekend when the right boot ripped out at the base- ugh. Now what?? So I called O'Brien- spoke to Amanda ( thanks Amanda) and she said send some pictures of the issue and we'll see what we can do. The result??

O Brien is sending me at NO CHARGE- the adapter plates for my Natural to fit the BRAND NEW LINK bindings they're replacing my Ion's with! HOW AWESOME IS THAT??? Warranty replacement on this boot- which they no longer make. I can't believe it.

Now I'll see how these actually mount up- but I am thinking I may need to switch up to the new 2012 Natural 144 to match my new boots! Thanks a ton guys and keep the awesome products coming.
Will

 
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