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Old     (tings00)      Join Date: Aug 2005       12-18-2011, 11:11 AM Reply   
All of a sudden our laptop wont start properly. It freezes at the windows welcome screen. When I restart it, it goes to a start-up repair option and says it cant fix it and gives this message:

Problem signature:
Problem Event Name: StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 21201066
Problem Signature 05: AutoFailover
Problem Signature 06: 11
Problem Signature 07: BadDriver
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Any idea on what is going on. From what i have read online it seems like it could be a bad driver and most likely need to be reset/reload the OS. If so how could I get pictures and music off of it. Any help is much appreciated. It is windows 7. I have reloaded an OS on another computer but have never gone in and retrieved data on a crashed laptop.

 
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