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Old    David (Luker)      Join Date: Feb 2010       10-26-2010, 7:45 AM Reply   
I think I remember Brett G. used to be the CTI rep that frequented WW but anybody that can help will do.... My local rep is no longer around and my brace straps and Anti-Migration strap have pretty much had it. How can I order new ones???

Thanks in advance,

-Luker
Old    Kat Laird (wakekat15)      Join Date: Jul 2005       10-26-2010, 10:46 AM Reply   
I handled my refurb directly with customer service and have purchased parts from them as well.

Ordering
To order by phone: Please contact an Íssur Customer Service Specialist at
1-800-233-6263, Monday through Friday, 7am to 5pm, PST.

http://www.ossur.com/?PageID=12528
Old    Chad Seymour (chad52)      Join Date: Apr 2002       10-28-2010, 1:50 PM Reply   
Mine are pretty worn out too. Anybody know if insurance covers refurbishment? I called the number and they want $210 a piece to refurb 'em.

Chad
Old    Justin Ward (JDubs)      Join Date: Mar 2010       10-28-2010, 2:07 PM Reply   
Luker. I run into the rep here in Huntsville from time to time. Want me to see about what they can do?
Old    David (Luker)      Join Date: Feb 2010       10-28-2010, 2:46 PM Reply   
Yeah buddy... mainly I need a new Anti-Migration strap if he could hook it up. mine has split in 3 places
Old    Kat Laird (wakekat15)      Join Date: Jul 2005       10-28-2010, 2:55 PM Reply   
Chad - good question! I haven't tried to get insurance to cover my refurbs in the past, but I will definitely check into it!

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