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Old    tony burks (tonality)      Join Date: Mar 2005       08-18-2010, 11:01 AM Reply   
Hey guys, I know a few people from HO/Byerly read these boards, so I was hoping to get some help with a problem...I'm having no luck contacting BoardersMall for a standard warranty issue on a couple of boards I got from them after 3 weeks of attempted calls, voicemails, emails, etc, and I was wondering if someone could help me figure out what my options were? Am I able to warranty these two boards directly through HO/Byerly, or do I have to go through the dealer, and if so, then what are my options as far as getting in contact with someone?


Thanks in advance guys, I'm kinda stuck here!
Old    Ian Brown (wakereviews)      Join Date: Sep 2006       08-18-2010, 11:12 AM Reply   
what happened to boardersmall? seemed like they had a lot going for them.
Old    tony burks (tonality)      Join Date: Mar 2005       08-18-2010, 7:33 PM Reply   
Honestly, I don't really know...i actually had great experiences with them up to this point, quite a few of them. Great customer service, great support, then...nothing. Just seem to have vanished.
Old    J D (jeff_mn)      Join Date: Jul 2009       08-19-2010, 1:46 PM Reply   
They were purchased by another company and apparenty are changing management and closing a few of their entities.

They lost Anthony - that's what really happened. Ant is the mack.

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