yeah, I get that. I guess I was just going off past experience. I was first turned on to them from ppl on ww and I've had good service so far so I was just goin with what I know.
Please excuse a little bit of learning here, but what exactly classifies as gray market? I mean, the EQ I bought is still warrantied by the mfr and wouldn't they only honor the warranty if it was sold by authorized dealer? They've agreed to it, but I'm just trying to make it happen a little quicker. According to them I got to send it to HOT, HOT sends it to them, they fix it, then its gets shpped back to me. Just sounds like I'm gonna be without for a good month I bet..., but they are still honoring the warranty.