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Old     (tchs22)      Join Date: Sep 2005       03-25-2010, 8:04 PM Reply   
Update:

Me and Tina have been sending emails back and forth and SS is warranty-ing my bindings. It was almost a week later but they are getting replaced.

They were very professional with replying to emails and working with me.
Their customer service still has a lot of work needing to be done to it to return to the old great service we know of.

 
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