I had a small warranty issue with my handle. Itís a Proline rope and handle. The people at Proline told me to send it back to them and that they would send me out a new one. Just got the brand new handle and rope back in the mail. These guys give great customer service and canít say enough about them. By the way the leather grip on the handle rocks and will be using this type of handle for a lot of years to come. I donít work or have any affiliation with them other than I use their handle when itís not snowing, frozen lakes, or itís freezing out. Come on winter give it up we have to go boarding.
I had my first Proline LG handle rip and sent an email and pics to them and in two days I received a brand new LG without having to send the old one back. It actually arrived via UPS saturday delivery which really shocked me. I'll definitely be buying Proline handles and ropes and recommending them to everyone I know.