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Go Back   WakeWorld > >> Wakeboarding Discussion Archives > Archive through April 03, 2009

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Old    Paul Weintz (paulw)      Join Date: Dec 2006       02-26-2009, 2:41 PM Reply   
I had a small warranty issue with my handle. Itís a Proline rope and handle. The people at Proline told me to send it back to them and that they would send me out a new one. Just got the brand new handle and rope back in the mail. These guys give great customer service and canít say enough about them.
By the way the leather grip on the handle rocks and will be using this type of handle for a lot of years to come.
I donít work or have any affiliation with them other than I use their handle when itís not snowing, frozen lakes, or itís freezing out. Come on winter give it up we have to go boarding.
Old    Jeff Baker (innov8)      Join Date: May 2005       02-26-2009, 2:45 PM Reply   
Yes Cwb/Proline have outstanding customer service.
Enjoy, hope you get some warm weather soon, its in the 90's today in Texas, I think summer is about here!!
Old    Eubanks (eubanks01)      Join Date: Jun 2001       02-26-2009, 2:51 PM Reply   
Who did you speak with Paul? The leather wrap on my Proline handle is totally jacked. I need to see if they'll replace it for me.
Old    Small Light (stephan)      Join Date: Nov 2002       02-26-2009, 3:26 PM Reply   
Look in to the new Proline Wheel! If for no other reason but a laugh!!
Old    Nick Tomsyck (sidekicknicholas)      Join Date: Mar 2007       02-26-2009, 4:46 PM Reply   
^ all their new products are great....

did you see the 7's with a wakesurf handle? that would be soooo hard
Old    cougar4            02-26-2009, 6:04 PM Reply   
I had my first Proline LG handle rip and sent an email and pics to them and in two days I received a brand new LG without having to send the old one back. It actually arrived via UPS saturday delivery which really shocked me. I'll definitely be buying Proline handles and ropes and recommending them to everyone I know.

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