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Go Back   WakeWorld > >> Wakeboarding Discussion Archives > Archive through September 22, 2008

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Old    ajmac            09-08-2008, 7:51 PM Reply   
I am looking to contact CWB about my 07 Zeus because the recoil ripped from the lace, but the text on the CWB site is all stacked on top of each other for some reason, and I can't figure out who to contact. Does anyone know a number or email I can use? Thanks.
Old    Mateo (wkbrdr)      Join Date: Jan 2006       09-08-2008, 8:14 PM Reply   
i called them and they won't fix my items :-(

ask for warranty department
Old    Loren (helix_rider)      Join Date: Mar 2003       09-08-2008, 8:24 PM Reply   
mjw...why won't they fix them? They've been super helpful every time I called...they just don't respond well to email.
Old    Small Light (stephan)      Join Date: Nov 2002       09-09-2008, 12:17 AM Reply   
(425) 775-5416
Old    ajmac            09-09-2008, 8:30 AM Reply   
Thanks Big Heavy
Old    Rob Flaherty (mc_x15)      Join Date: Jul 2008       09-09-2008, 9:38 AM Reply   
I sent an email a few days ago, got no response. Ill try calling
Old    Isaac Gredinberg (extremeisaac)      Join Date: Aug 2005       09-09-2008, 10:59 AM Reply   
CWB has been nothing but the best in the industry for warrenty in my opinion.. Amanda has gone above and beyond to always help out and overnight parts that I needed in critical situations. I really doubt they said they wouldnt fix anyhting that was broken. Call and talk to Amanda
Old    Rob Flaherty (mc_x15)      Join Date: Jul 2008       09-09-2008, 1:58 PM Reply   
ISSAC, does Amanda work in the warranty dept??
Old    Carson (carsonco)      Join Date: Sep 2008       09-09-2008, 4:54 PM Reply   
I had the same problem happen just last week called and talked to Amanda and she made things right! For the mean time just throw some laces in there.
Old    Jeff Baker (innov8)      Join Date: May 2005       09-09-2008, 4:57 PM Reply   
Yes Rob Amanda is the warranty dept manger and is very helpful great great service.
Old    Mateo (wkbrdr)      Join Date: Jan 2006       09-09-2008, 7:46 PM Reply   
i called up and they asked where i got them and how old they where, he said he could transfer me to sales to get the new wraps i need...i have 2 sets of bindings that are no good :-(

i guess i may call in and lie and say i have only had them for a year and see what happens...
Old    Kevin Johnson (mcclure_kevo)      Join Date: Sep 2008       09-09-2008, 10:26 PM Reply   
i usually deal with the dealers for waranty issues they seem to be able to get it done with minimal work from you

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