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Go Back   WakeWorld > >> Wakeboarding Discussion Archives > Archive through June 30, 2008

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Old    garold (beisbol20)      Join Date: Jun 2005       06-20-2008, 10:18 AM Reply   
first off after my posting turning bigger than i wanted, i will say i spoke to eric (sup.) at buywake and they've resolved the issue with the helmet. i think people misunderstood the post. it really had nothing to not being able to exchange the helmet, just being told what i was told. you're having a rough day and then you're told that was like the button that ruined the entire day. eric did call me after emailing him, which i thought was huge. they are exchanging the item which is cool and being the man i wish to be, i apologized for jumping to conclusions before speaking to a supervisor--which is dumb i admit. i'll continue to buy from buywake and was really impressed.
Old    looser (charman)      Join Date: Aug 2006       06-20-2008, 11:06 AM Reply   
right on.
Old    Scott Legge (w00taz)      Join Date: Jun 2007       06-20-2008, 1:35 PM Reply   
yay for them and you!
Old    Jason Shehan (norcalbordr)      Join Date: Feb 2006       06-20-2008, 2:00 PM Reply   
I hope the rep you first spoke to that told you to "Eat it" had a good talking to. No matter what the policy is for the products, they need to be respectful to their customers. Without customers, that guy wouldn't have a job so he should be kissing your A$$ and seeing what he can do to make it right.
Old    Marvin Harville (marvin)      Join Date: Aug 2006       06-21-2008, 7:33 AM Reply   
Great for them and you!!! I think it is good you started this thread too. I believe it is equally important to let people know when some one does the right thing as well as the wrong thing.
Old    phos (phosmann)      Join Date: Jun 2008       06-21-2008, 8:03 AM Reply   
good job man...respect

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