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Go Back   WakeWorld > >> Boats, Accessories & Tow Vehicles Archive > Archive through June 08, 2008

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Old    Brandon (bwillx2)      Join Date: May 2007       05-15-2008, 11:24 AM Reply   
Just wanted to throw out there how good Wetsounds and their Customer Service is. Tim White has been great. Helping me out with wiring, batteries, amps, and even places for install her in Tennessee. I couldn't ask for better Customer Service, not to mention that all the Wetsounds products are amazing. Thanks Tim for doing what you do and keep up the good work!! I'm sure other people can Chime in and say the same for Wetsounds Products and their Costumer Service.
Old    Chasin7 T (chaser)      Join Date: Sep 2006       05-15-2008, 11:53 AM Reply   
I feel like maybe I've read this thread somewhere else?
Old    Brandon (bwillx2)      Join Date: May 2007       05-15-2008, 12:37 PM Reply   
Yeah! My bad! Posted it in Discussion! Meant to post it here
Old    Ben (soundbox)      Join Date: Oct 2007       05-15-2008, 12:42 PM Reply   
+1 Chime in for me. Tim is dedicated to the industry and fellow boaters. Anyone in the Sacramento area gets the fellow WWer discount from me.
Old    Brandon Kee (trickyboarder08)      Join Date: Jul 2005       05-15-2008, 12:51 PM Reply   
i'll chime in. I have 4 XS-650's and a pro 485 on the tower. they are AMAZING!!!
Old    redneckonaboard06            05-15-2008, 1:46 PM Reply   
Guess I'll throw in my praise also. I have a pair of Pro 485's and they are sick.
Old    Patrick Fort (pfort)      Join Date: Mar 2007       05-15-2008, 1:54 PM Reply   
Top notch company and products.
Old    Anthony (echo_parker)      Join Date: Feb 2008       05-15-2008, 3:08 PM Reply   
Just purchased 4 Pro 80's and WS420, have yet to here them. They are being installed this weekend.I am very anxious.

Tim and all of his crew have been very helpful.
Old    VLX Envy (cavlxenvy)      Join Date: Aug 2007       05-15-2008, 6:32 PM Reply   
I have been trying to get my pair for three weeks. They don't seem to want to ship them to the dealer...
-1 for Wetsounds.
Old    Tim White (wetsounds1)      Join Date: Jan 2006       05-15-2008, 6:37 PM Reply   
Ryan,

E mail me twhite@wetsounds.com

I'll get you taken care of.

Thank You All very much, we truly appreciate it.

Tim
Wet Sounds
Old    VLX Envy (cavlxenvy)      Join Date: Aug 2007       05-15-2008, 6:59 PM Reply   
Somehow I had a feeling that would help...
Old    Ben (soundbox)      Join Date: Oct 2007       05-15-2008, 8:43 PM Reply   
Ryan - Sounds to me like it is more of a dealer issue than a Wetsounds one. Tim talked to me last week and it sounded like he was stocked on everything and close to shipping the new woofer. I'd get you a set but I'm a little drive away.
Old    MOX (uofamox)      Join Date: Feb 2007       05-15-2008, 9:24 PM Reply   
I have two 485s and the ws420 and cannot be happier. Their customer service is outstanding as is their products....

Tim--whats the forecast for your next product. I have heard they are going once again raise the bar. The next product is the obvious next step for your great company...keep it going!
Old    Ben (soundbox)      Join Date: Oct 2007       05-15-2008, 9:31 PM Reply   
Next Product

Upload
.................................................. ........................................................................... ........................
Old    MOX (uofamox)      Join Date: Feb 2007       05-15-2008, 9:44 PM Reply   
Ben,
I was referring to something else and i will give you a hint...they have terrific speakers and an unbelieved equalizer so thick what product will fill the gap
Old    Ben (soundbox)      Join Date: Oct 2007       05-15-2008, 10:21 PM Reply   
MOX - I'm familiar with where you are going. I just thought the XXX is something that is soon to be readily available.
Old    VLX Envy (cavlxenvy)      Join Date: Aug 2007       05-15-2008, 10:22 PM Reply   
No my dealer has been trying to get them for three weeks for me. Tim and I are trying to get it squared away right now.
Old    Nick (ndavis03)      Join Date: Jul 2006       05-15-2008, 10:23 PM Reply   
Ryan-where are you getting them from?
Old    VLX Envy (cavlxenvy)      Join Date: Aug 2007       05-16-2008, 6:44 AM Reply   
North Main is signing up.
Old    Tim White (wetsounds1)      Join Date: Jan 2006       05-16-2008, 7:00 AM Reply   
I think Mox is refering to AMPS. They are in production now. They will be shipping around end of July. That is all I can say for now. But they are really really cool.

Tim
Wet Sounds
Old    redneckonaboard06            05-16-2008, 7:30 AM Reply   
Justin was telling me that you guys had some amps coming out. Can't wait to get my hands on a couple and see how they perform.
Old    Greers Ferry Lake Marine & ATV (greers_ferry_boats)      Join Date: Dec 2007       05-16-2008, 7:51 AM Reply   
Tim,
We made an order this week and you guys were out of black pro 80s and had no amps in stock. We went with black pro 60s and love them but it did kind of suck to have to get the speakers and amp from different places. When you guys start selling your own amps that will be sweet! We ordered 4 speakers for a Centurion Evolution tower but our tech. in the shop had to do some mod. to the brackets cuz they wouldn't work the way they came in. Is that normal or did we get the wrong brackets? We are a new Wet Sounds dealer and all though our first order didn't go perfect I am not complaining because the product is great and I understand that everything dosen't go perfect all the time.
Old    Tim White (wetsounds1)      Join Date: Jan 2006       05-16-2008, 8:15 AM Reply   
Greers, The amps are a brand new item. Which is one of the reasons I am pushing to get them out. So dealers have one place to order and the amps are matched power wise to our speakers.

For that tower, Sounds like ya'll ordered the wrong speakers.(I see one of my reps placed the order, so he probably did not know on that tower, I will make sure he does)

The centurion evolution tower is a different one. To install 2 pairs of PRO 60's. Bottom pair will be a PRO 60 X. The X is the Illusion X version. The centurion tower is a metcraft tower. It has the same mounting pattern for the lower mounts. So the lower mount is a PRO 60X.

The upper mount is different so it takes a regular PRO 60 with the Evolution Adapter plates.

Your order was 2 pairs of regualr 60's with one set of adapters. So you were set for one pair but had to mod the lower mounts.

Anytime you have any needs or questions. Call or e mail me. I will make sure you get set up right and get the right stuff ordered so it will be smooth.

Tim
Wet Sounds
Old    MOX (uofamox)      Join Date: Feb 2007       05-16-2008, 8:26 AM Reply   
Tim,
I am really looking forward to these Amps. Keep making great products and more importantly stand by them with your excellent customer service. Congrats on the award at CES I just recently saw the youtube video.

When are you guys going to have some Wetsounds schwag?
Old    Tim White (wetsounds1)      Join Date: Jan 2006       05-16-2008, 8:31 AM Reply   
Thanks.

Been working on the schwag, have a ton of stuff designed. Just seems that I can never get to it!! But hopefully soon.

Tim
Wet Sounds
Old    Greers Ferry Lake Marine & ATV (greers_ferry_boats)      Join Date: Dec 2007       05-16-2008, 8:38 AM Reply   
Tim,
I see now. Like I said we are a new dealer and this was our first order so when we talked to our rep. Shawn and Omar at your warehouse we just figured they would know what we needed when we said we were putting them on a Centurion Evolution tower. But no biggie, they look and sound great.
Old    Tim White (wetsounds1)      Join Date: Jan 2006       05-16-2008, 8:45 AM Reply   
Yeah, trust me. They KNOW now!!! Sorry about that.

Tim
Wet Sounds
Old    TigeMike (chpthril)      Join Date: Oct 2007       05-16-2008, 9:06 AM Reply   
I got my XXX a few weeks ago. Working on custom box know.

This thing is a beast, cant wait to hear it.
Old    Greers Ferry Lake Marine & ATV (greers_ferry_boats)      Join Date: Dec 2007       05-16-2008, 9:06 AM Reply   
Thank you. If you guys are out of those Cadence (sp?) amps, and your amps are not ready what amp do you suggest we use?
Old    Tim White (wetsounds1)      Join Date: Jan 2006       05-16-2008, 9:35 AM Reply   
E mail sent
Old    Greers Ferry Lake Marine & ATV (greers_ferry_boats)      Join Date: Dec 2007       05-16-2008, 9:50 AM Reply   
Sent to which email?
Old    Tim White (wetsounds1)      Join Date: Jan 2006       05-16-2008, 9:53 AM Reply   
The one in you sig
Old    Adam Curtis (acurtis_ttu)      Join Date: May 2004       05-16-2008, 10:16 AM Reply   
By far some of the nicest , most down to earth people in the industry and extremley knowledgeable. I remember their first MB boat about 5-6 years ago? with the pre-production wetsounds setup. I was currently running some NVS 1010's and after hearing them told them to call/email me once they went into prodcution...sure enough placed my order about 2 years later. Keep up the great work!

(Message edited by acurtis_ttu on May 16, 2008)
Old    redneckonaboard06            05-16-2008, 11:43 AM Reply   
Yea those guys are some of the nicest in the industry.

My shop strives for nothing but top notch customer service and everyone to leave happy. Having guys standing behind their product like they do makes my job just that much easier.
Old    VLX Envy (cavlxenvy)      Join Date: Aug 2007       05-16-2008, 12:51 PM Reply   
Some follow up:

Tim at Wet Sounds is getting to the bottom of this for me. Sounds like he is a good guy.

Also, the problem does not appear to be with the dealer or Wet Sounds but could be with the rep company who is handling this.
Old    Paul Affolter (stadtjunge)      Join Date: May 2008       05-16-2008, 2:50 PM Reply   
what area are you in? Hope I'm not slacking :-)
Old    VLX Envy (cavlxenvy)      Join Date: Aug 2007       05-17-2008, 9:56 PM Reply   
Not likely to be you. I an in Central California.

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